FrontLine Service Benefits
FrontLine Service is excited that you have expressed interest in working with us! As we move through the interview and selection process, we want you to have an overview of the benefits we offer to our employees. This will better enable you to ask questions and evaluate your offer if an offer is made. While every effort has been made to accurately describe the benefits, if there is a conflict between what is stated here and what is stated in certificates of coverage, the certificate of coverage will prevail.
Paid Time Off
FrontLine Service grants a variety of time-off benefits to help employees balance the obligations of work and personal life. (Vacation accruals increase with years of service.) All full-time employees are entitled to the following paid time off their first year including:
15 Vacation days + 12 holidays +3 personal days + 13 sick days
Medical/Vision/Dental Insurance
We have great health insurance. FrontLine pays 85% of the medical, dental, and vision premiums and covers a majority of your medical deductible. You can cover your entire family’s insurance with a small monthly contribution. Employee rates are listed in the table below.
Medical (Cigna): Singular PPO plan with varying out-of-pocket co-payments for doctor’s visits and prescription medication
Vision (EyeMed): Includes glasses, contacts, eye exams, and other benefits
Dental (Cigna): Includes two preventative visits per year and other benefits
Additionally, you have the option of a flexible spending account for both medical and dependent care.
Tiers |
Medical Employee Pays Per Paycheck* |
Vision Employee Pays Per Paycheck* |
Dental Employee Pays Per Paycheck* |
Employee |
$57.68 |
$2.57 |
$1.33 |
Employee and Spouse |
$121.09 |
$4.87 |
$2.84 |
Employee and Child(ren) |
$109.56 |
$5.13 |
$3.70 |
Employee, Spouse, and Child(ren) |
$172.98 |
$7.54 |
$5.21 |
*Based on 26 paychecks per year
FrontLine Service Scholars Program
FrontLine Service has partnered with Case Western Reserve University’s Jack, Joseph and Morton Mandel School of Applied Social Sciences to provide 50% reduced tuition for FrontLine Service employees to pursue Master of Social Work degrees. The program is open to all full-time employees.
Employees wishing to participate should contact Human Resources for more information and how to apply.
Case Contribution
Waived application fee
Up to 10 scholarships per year for 50% off tuition*
“Advanced Standing” status for students pursuing bachelor’s in social work (reduces time to earn a degree from 8 to 5 semesters)
Recognition as FrontLine Service Scholar at graduation ceremony
Social Work program ranked top-10 in the nation
*Students who leave FrontLine while enrolled will receive 35% reduced tuition
FrontLine Contribution
$1,000 tuition reimbursement per year
$4,000 additional tuition reimbursement upon graduation within the 2023-2024 & 2024-2025 academic years
Mentorship from colleagues who have graduated from the program
Support from other FrontLine Service Scholars
Opportunities to complete internships and clinical supervision at FrontLine Service
Opportunities for flexible schedules
Other Benefits
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FrontLine will contribute an additional 2.5% of your annual salary to a 403(b) Retirement Savings plan for employees who contribute 1.25% or more. This benefit is available within thirty days of starting work.
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FrontLine Service pays the cost of parking for all employees. Mileage is paid out every month to employees at the federal reimbursement rate for driving to carry out job responsibilities.
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FrontLine Service offers in-house trainings throughout the year that are conducted by residents, psychiatrists, and specialists in their respective field(s).
We provide our employees with various opportunities to expand their skills and career path, including:
New hire orientation
An annual $300 stipend for full-time staff professional training/education (relevant to their position)
Clinical supervision for staff seeking independent licensure
Access to curated lists of CEU and non-CEU training outside and inside the agency
Flexibility and support for staff pursuing Bachelor's/Master's degree while remaining employed
Up to $1,000 in tuition assistance per year
Internship opportunities for social work staff to obtain licensure
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FrontLine Service pays for a $15,000 life insurance policy, short-term disability (up to 66% of income for eligible employees), and long-term disability insurance.
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FrontLine Service has retained Lifestyle EAP, a program of the Cleveland Clinic, to provide our employees with help managing stress, life changes, and other issues that may be affecting your work and personal life. Their services are available to all persons in the household.