Trainings: Resiliency & Trauma-Informed Care
“Trauma-Informed Care is a strengths-based framework that is grounded in an understanding of and a responsiveness to the impact of trauma, that emphasizes physical, psychological, and emotional safety for both providers and survivors, and creates opportunities for survivors to rebuild a sense of control and empowerment”
- Hopper, Bassuk, & Olivet, 2010
FrontLine Service has responded to trauma survivors since launching the nation’s first Children Who Witness Violence program in 1999. In 2010, we committed to implementing SAMHSA’s Trauma-Informed Care framework to support our clients and staff, and we continue to utilize this framework today.
Working with vulnerable clients and trauma survivors can take a toll on helping professionals, especially in the post-pandemic climate. Staff support and resiliency is an important piece of Trauma-Informed Care. We offer a variety of trainings to share our knowledge of and experience with addressing trauma-exposure stress, cultivating resiliency, and implementing Trauma-Informed Care. Our goal is to strengthen our partners’ workforces and enhance the quality of service delivery to the communities we serve.
Training Types
Click on the trainings below to learn more.
Our Trainers
Kim Kiley
Kim Kiley researches and curates materials, and facilitates trainings. Kim has a Master’s Degree in Counseling and Psychology from Goddard College, and she has been a member of the Trauma Services team at FrontLine Service since 2008. After working in the Trauma Department for a few years, Kim became interested in resiliency and work-related stress because she noticed changes in herself due to trauma exposure.
In her current role as Research and Evaluation Specialist, she provides support to the trauma programs through evaluation and research and designing and facilitating trainings and groups that focus on trauma exposure stress, resiliency, and Trauma-Informed Care. Kim is a certified yoga teacher and has published research on the effects of guided imagery on compassion fatigue and work-related stress. She shares her knowledge of yoga, guided imagery, and mindfulness with resiliency group and training participants.
Kim uses these strategies daily to maintain her own resiliency. She utilizes her research skills to ensure that training materials are current, creating new training and group content with innovative information and data. She specializes in trainings groups for a variety of helping professionals, including first responders, social workers, and healthcare workers. She appreciates that people relieve stress in different ways and believes in a personal approach to self-care. This involves tailoring self-care strategies to meet individual participants’ needs and lifestyles.
Guy Vincent
Guy Vincent is a multidisciplinary artist-educator and alumni of the Cleveland Institute of Art. He has worked with FrontLine Service since 2019, providing a wide range of art programming for clients, FrontLine staff and partnering agencies. His scope of work includes the development and facilitation of art interventions designed to enhance FrontLine's resiliency work both internally and collaboratively with affiliate agencies.
Recent awards include the Ohio Arts Council, Individual Artist Excellence Fellowship in 2023 and 2017. His fine art has been widely exhibited and collected in the United States and abroad, including Italy, Germany, England, and Canada. In addition to his fine art practice, he has managed numerous projects as gallery owner, curator, consultant, and educator.
Art projects and resiliency initiatives include The Children of Incarcerated Parents program, Public Safety Departments within Cuyahoga County, Permanent Supportive Housing, and local school districts. Guy has completed art residencies with vulnerable and at-risk people, and those who serve these populations, including mental health clinicians, firefighters, and law enforcement officers.
Training Course Discount Policy
We love supporting our nonprofit peers and know that not every nonprofit has the same resources. We offer these options to offset the cost of trainings:
NonProfit Scholarships
We provide four (4) scholarships per year to nonprofit partners to purchase the training at a discounted rate. Contact us through the form below to inquire about availability.
Inter-agency trainings
Do you have a nonprofit partner that would also benefit from one of our trainings? We suggest reaching out to them to see if they would be interested in sharing the cost of a training.
Mini Trainings
Some trainings can be adapted to "mini trainings" at a reduced rate. Inquire for more information.
For more information, contact us here
Frequently Asked Questions
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Yes, recordings of virtual trainings that were provided to your agency are available for an additional purchase for six months. Recordings cost the price of one additional training, as they can be used multiple times to train additional staff.
For example, if you purchase a virtual 2-hour Trauma Exposure Stress and Resiliency training for Social Service providers for $800, a recording of the training would cost an additional $800. These contracts can be renewed for additional 6-month periods.
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Yes. For some trainings, you have the option to submit a request to the state of Ohio for your staff to earn CEUs for the trainings we provide. If you are interested, we will be happy to provide supplemental information to help you complete the application.
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If you see a training that could use some adjustments in order to meet your needs, reach out using the contact form to see if we can provide a training suitable for your needs.